FAQs
Where is your showroom located?
Our showroom is at 1025 Murfreesboro Pike, Nashville, TN 37217. Stop by anytime during store hours to see our current inventory in person.
Do you deliver appliances?
Yes, we deliver throughout Nashville, Antioch, Mt. Juliet, Hermitage, Madison, and La Vergne, up to 50 miles from our store. Most deliveries are completed within 48 hours of purchase.
Do you offer installation services?
Installation isn't automatically included with a purchase, but we partner with licensed local installers who can set up your new appliance. Haul-away of your old unit is also available for an additional fee.
What financing options do you offer?
We offer financing through Affirm(online only), Acima, American First Finance, Snap Finance, and Kafene, with approvals up to $5,000 even for customers with imperfect credit.
What warranty comes with my appliance?
Every appliance we sell includes a 1-year parts-and-labor warranty, with extended coverage available up to 5 years through OnPoint.
What brands do you carry?
Our core brands are LG, GE, and Whirlpool, depending on availability. Our inventory changes weekly — call (615) 416-0359 to check what's in stock.
Do you accept returns or exchanges?
All sales are final. Returns or refunds are strictly not accepted for change of mind.
Returns are only permitted within 48 hours if the unit cannot be installed due to size constraints (subject to a restocking fee). Warranty coverage is separate from our return policy: functional issues during the warranty period entitle you to repair or replacement services at no cost, never a return or refund. Having warranty coverage does not allow for returns on used items after weeks or months of purchase.
Do you sell used appliances?
No, we do not sell used appliances. Every appliance we carry is strictly Like-new, open-box, or scratch-and-dent. While some units may have cosmetic imperfections, they have never been owned, installed, or used for years.
