Terms and conditions

Terms and Conditions

Welcome to Appliances 4 Less Nashville! By making a purchase or using our services, you agree to the following terms and conditions. Please read them carefully.

General Terms

These terms and conditions apply to all products and services provided by Appliances 4 Less Nashville.
We reserve the right to modify or update these terms at any time without prior notice. Customers are encouraged to review the terms regularly.

Delivery Policy

Delivery Times: All items are on display in-store and can be scheduled for delivery within 0 to 2 days, or at a time of the customer’s choosing.
Delivery Costs: A flat-rate delivery fee will be charged per trip. This fee does not include accessories necessary for installation.
Customer Responsibility:
- Once items have left for delivery, the delivery fee is non-refundable if the delivery cannot be completed due to a customer-related issue. If the customer wishes to reschedule the delivery, an additional charge of 50% of the shipping, installation, and any extra service costs will apply.
- The customer must ensure that there is a safe and clean pathway to move the appliances.
- The customer must ensure that the installation is possible, with an accessible and present water valve either behind the appliances or under the sink.
- all the installation hook-up, water, vent, electricity are ready and good working condition.
- Once an item is delivered into the customer’s House, they are responsible for any damage to the appliance for inappropriate use or accidental damage.

Pick-Up Policy

Pick-Up Availability: All items are available for pick-up at our store location during business hours. Items are generally ready within 3 hour after purchase.
Customer Responsibility: The customer is responsible for ensuring they have a suitable vehicle and assistance, A valid ID and purchase confirmation must be presented at pick-up.
Once an item is delivered into the customer’s vehicle, they are responsible for any damage to the appliance during transport and install.

Installation Policy

Customer Responsibilities: It is the customer’s responsibility to ensure the appliance(s) will fit in to the installation space, through doorways, hallways, and other entryways. The customer must also provide a clear path for the appliance to be moved to the desired location.
- The customer must ensure that installation is possible, with an accessible and functional water valve located either behind the appliances or under the sink. Additionally, all installation hookups, including water, vent, and electricity, must be ready and in good working condition.
Additional Charges: If an appliance cannot be installed due to space constraints, and a door or other part of the structure, customer has the right to reject the product, or pay an extra charge for disassembly of parts such as doors and reassembly of the appliance, or ultimately leave the appliance in a safe place within the property. The customer is responsible for the appliance if this is the case
Note: In any case, the cost of delivery is not refundable because the customer is responsible for taking the necessary measures. If the customer decides to keep the appliance, and return it later, the customer will be responsible for the shipping costs.
Limitations: We will not alter or modify any part of your home’s structure, including walls, doors, plumbing, electrical systems, or carpentry.
We will not install any product in installations involving products purchased outside of Appliances 4 Less, we will not guarantee the operation or any damage caused by such installation.
Failure to meet these requirements will result in the installation not being completed, and delivery costs will not be refunded.

Return or Exchange Policy

Eligibility: A product return will be accepted within 12 hours of purchase only if you notify the store with a valid reason for the return. The store manager will determine whether the return is approved. Acceptable reasons include: the appliance does not fit in the space, installation is not possible, or you discovered that your old appliance is still functional.
Even if the return is accepted, restocking fees and other charges will apply based on the condition of the product. Please note that the cost of the product and services will only be fully refunded if the product has functional problems not caused by the customer. The appliance will be inspected before the money is returned. Any alteration or damage to the appliance will be sufficient reason to deny the refund.
Return Conditions: The product must be in original condition, unused. Installed or altered items are not eligible for return.
Restocking Fee: A restocking fee may apply $50 depending on the condition of the return.
Non-Returnable Items: Items marked as “final sale” or “non-returnable” at the time of purchase cannot be returned.
Refund Process: Refunds will be issued to the original payment method, and delivery and installation fees are non-refundable.

Warranty Policy for Scratch and Dent Goods

We offer a third-party limited warranty.
Delivery and service fees are non-refundable. Customers are responsible for returning appliances to the store if the issue is not functional. If the merchant is required to pick up the returned goods, additional shipping fees will apply. Customers are responsible for any service or processing fees during the refund.

Manufacture warranty Products

Store Warranty 0 or 7 Days of Purchase depending on the brand and warranty offered.
after the store’s warranty period ends, the customer must contact the brand directly.

No Manufacture warranty Products

Warranty within 30 Days of Purchase

Item may be returned or exchanged within 48 hours
Within 30 days if the problem cannot be repaired, we will exchange it for the same model or brand unless the customer indicates otherwise, and if we do not have a replacement available, we will proceed to give a refund. If this is the case, the store could provide part or cover full shipping costs.
Customers must register their warranty online at www.cpscentral.com or by calling 800-905-0443. Instructions are provided with the warranty pamphlet and sticker.
Contact the store within 30 days of purchase for any issues.

After 30 Days

For claims after 30 days, contact CPS directly. Have the following information ready:
1. Warranty number (found on the top right corner of the warranty sticker)
2. Invoice/receipt as proof of purchase
3. S/N (KW# or unique number as instructed by the store)
After 30 days, a $99 deductible applies per service request, covering parts, service, and labor. Review the warranty pamphlet for exceptions, as the store is not responsible for issues covered under those exceptions.

Warranty Exceptions

Refer to the “What is not covered” section on your warranty instruction card.

Limitation of Liability

Appliances 4 Less Nashville is not liable for any damages beyond the value of the product purchased. We are not responsible for any indirect, incidental, or consequential damages.